Welcome! Find articles on common questions and issues from the categories below. If you cannot find what you are looking for or need to submit a Return Merchandise Authority, use the Contact us link below.
For all other general inquires, please contact us any time at info@resonatesystems.com.au or on (08) 7200 5700 during business hours.
Resonate Systems Rental
Welcome! Please submit rental requests or other ongoing hire support queries using the relevant forms below.
Request form to initiate a Return Merchandise Authorisation process for hardware serviceable by Resonate Systems, including repairs, calibration and other service tasks.
This equipment hire request form is specifically for AvaTrace ground vibration monitor hires and contains questions relating to measurement requirements. Please complete the form and we will respond with further clarification, if necessary.
This equipment hire request form is specifically for DataFlex hires and contains questions relating to measurement requirements. Please complete the form to the best of your ability and we will respond with further clarification, if necessary.
Need help installing, configuring, or troubleshooting? Select this to request assistance.
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