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Resonate Systems Supportal

Welcome to the Supportal

Topics

  1. Equipment Rental
    1. AvaTrace Hire Request
      AvaTrace Hire Request
    2. DataFlex Hire Request
      DataFlex Hire Request
    3. Licensing and billing questions
      Licensing and billing questions
  2. Hardware Support
    1. Return Merchandise Authorisation (RMA)
      Return Merchandise Authorisation (RMA)
    2. Technical support
      Technical support
  3. AvaNet Requests
    1. Technical support
      Technical support
  4. AvaNet Support Articles
    1. Creating a new project in AvaNet 2.0
    2. AvaTrace Instrument Error Alerts
    3. AvaTrace Battery Life
    Show 1 more
  5. Customer Feedback
    1. Provide feedback
      Provide feedback
    2. Suggest a new feature / improvement
      Suggest a new feature / improvement
    3. Licensing and billing questions
      Licensing and billing questions

Featured portals

  • Resonate Systems Service Desk

    Welcome! Find articles on common questions and issues from the categories below. If you cannot find what you are looking for or need to submit a Return Merchandise Authority, use the Contact us link below.

    For all other general inquires, please contact us any time at info@resonatesystems.com.au or on (08) 7200 5700 during business hours.

  • Resonate Systems Rental

    Welcome! Please submit rental requests or other ongoing hire support queries using the relevant forms below.

Suggested forms

  • Return Merchandise Authorisation (RMA) in Resonate Systems Service Desk

    Request form to initiate a Return Merchandise Authorisation process for hardware serviceable by Resonate Systems, including repairs, calibration and other service tasks.

  • Technical support in Resonate Systems Service Desk

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Report a bug in Resonate Systems Service Desk

    Tell us the problems you're experiencing.

  • FlexSpace Setup Request in Resonate Systems Service Desk

    This request is for configuring FlexSpace and/or RIoT data delivery for RESONATE SYSTEMS DataFlex devices. Please check with RESONATE SYSTEMS regarding your current level of support and confirm any additional charges.

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